Please see below our Terms & Conditions, Privacy Policy and Cookies Policy. If you are unsure about any of the information detailed below please contact us about how we use your data.

Privacy Policy & Cookies Policy

Privacy Policy & Data Protection

This privacy policy sets out how Trash UK Ltd uses and protects any information that you give.

Trash UK Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

Trash UK Ltd may change this policy from time to time by updating this page. You will be informed of any changes to this policy. This policy is effective from 25th of May 2018.

Trash UK Ltd adheres to the General Data Protection Regulation (GDPR).

This means that we:

  • state clearly for which purposes we process personal data;
  • limit our collection of personal data to only the personal data that are required for those purposes;
  • process your personal data in order to carry out our business activities and we request permission in cases where this permission is required;
  • take appropriate security measures to protect your personal data and also have requirements for parties that process personal data in our order;
  • respect your right to provide your personal data for inspection on your request, correct or deletion.


Information we collect

We may collect the following information:

  • Employees: Name, Address, Driving Licence details, Bank Details, Employee Photo
  • Customer Contact information including email address
  • Supplier Contact Information including email address


What we do with the information we gather

We require this information to and provide a safe and legal service and employment, and in particular for the following reasons:

  • If you are a (potential) customer of ours, we use your data to send you a quotation, to be able to determine which specifications or requirements a specific item or service has to comply with, to be able to deliver goods or to be able to carry out work for you, to provide invoices and communicate with you smoothly and efficiently about the implementation aspects of the agreement.
  • If you are a (potential) supplier or other contractor, your personal details are also necessary for the conclusion and execution of the agreement. In purchasing this is necessary to let you know to which specifications or requirements a particular item or service in our opinion must comply with, you can send a request for a quotation or we can place an order with you, we can pay your invoices and communicate with you about other aspects of the agreement quickly and efficiently.
  • Internal record keeping
  • To keep relations and employees informed of our (new) products and services directly but also for example through campaigns via social media and email, where Trash UK Ltd tries to take into account preferences based on purchased products and / or services
  • Human Resources
  • Legal requirements
  • Insurance purposes


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998.  If you would like a copy of the information held on you please write to Trash UK Ltd, Unit 2a Crab Apple way, Vale Park, Evesham, Worcestershire, WR11 1GP.

If you believe that any information we are holding on you is incorrect or incomplete, please write to, or email, us as soon as possible. We will promptly correct any information found to be incorrect.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Our Business Policies

ENVIRONMENTAL POLICY STATEMENT

Trash UK is committed to minimising the impact of it’s activities on the environment:

  • The company will comply with all relevant environmental legislation.
  • The company will ensure that all staff are made aware of environmental issues and enlist their support in improving the company’s performance.
  • The company will strive to minimise waste by evaluating its operations and ensuring they are as efficient as possible.
  • The company will encourage its suppliers to adopt similar principles.

Signed: Ryan Price

Position: Business Development Director

Date: 13.01.2025

DISABILITY DISCRIMINATION POLICY

The Disability Discrimination Act 1995 (DDA) is defined as ‘A physical or mental impairment, which has substantial and long term effect on an employee’s ability to carry out normal day to day activities’.

  • Progressive illnesses such as Cancer, HIV and Multiple Sclerosis are considered a disability in the meaning of the Act from the point of diagnosis.
  • Long term means that it has lasted or is likely to last for 12 months or longer.
  • A condition does not have to be clinically recognised in order to meet the criteria of a mental impairment.
  • Normal day to day activities including impact on mobility, manual dexterity, physical coordination, ability to lift or carry, speech, eyesight, memory or the ability to concentrate and an altered perception of risk or danger.


The Informal Process

Trash UK will make reasonable adjustments for those employees who have a disability, as defined by the Disability Discrimination Act 1995 (DDA), where the disability is affecting their performance. These adjustments will be made before any formal process commences, if necessary external specialist advice will be sought as to the nature and the extent of any required adjustments.

The capability process is primarily a supportive one and your Director will meet with you as part of the performance management process and set out the areas where improvements need to be made by the employee or the company.

The company aims to resolve the majority of capability issues through support, coaching, on the job training or external training and aims to improve an employee’s performance within 6 months of the issue being identified.


The Formal Process

Following the informal process, if after 6 months the capability of the employee has not improved or measures to support or train the employee have failed, the formal process will be activated by a Director.


Stage One Capability Meeting

Following this meeting a stage one capability outcome letter and a formal recovery plan may be issued which will be held on file for a period of 6 months. There is no right to appeal as this is not a warning, this stage would not be shown on any references should you leave the company.


Stage Two Capability Meeting

Following this meeting a stage two capability outcome letter and a formal capability warning and recovery plan may be issued which will be held on file for 12 months. There is a right to appeal as this is a formal process and you will have the right of accompaniment at this meeting. This stage could be shown on any references should you leave the company.


Stage Three Capability Meeting

Employment may be ended at this stage of the process. There is a right to appeal and you can be accompanied at both the meeting and the appeal.

If employment is ended, notice will be with pay and will be on the grounds of performance capability. This could be shown on any references provided to the future employers.

MODERN SLAVERY, HUMAN TRAFFICKING & WHISTLE BLOWING POLICY

Ethical Employment in Trash UK Ltd & their Supply Chain

Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal gain.

Trash UK Ltd is committed to acting ethically and with integrity in all our business dealings and are signed up to Ethical Employment in Supply Chains – Code of Practice. Our Anti-Slavery & Ethical Employment Champion is Business Development Director, Ryan Price, contactable on 07791 088956, 01386 760002 or ryan.price@trashuk.com.

Trash UK has a zero-tolerance approach to modern slavery and human trafficking and will not support any dealings with any business knowingly involved in these practices.

Trash UK is committed to ensuring there is transparency within our business and expect the same high standards from our suppliers of goods and services.

The company Directors have overall responsibility for the implementation of this policy and for ensuring that Trash UK employees read, understand and comply with this policy.

The prevention, detection and reporting of modern slavery & criminal activity in any part of our business, or supply chain, is the responsibility of all those working for Trash UK.


Reporting

Any concerns that an employee, or an external body, has about suspected slavery, criminal activity or human trafficking within Trash UK ltd, or their supply chain, must be notified to a line manager or a company director at Trash UK Ltd as soon as possible.

This reporting can be done in a number of ways:
• Face-to-face with the Anti-slavery & Ethical Employment Champion or any of Trash UK Ltd management team
• By telephone on 01386 760002 to the main office
• By email to info@trashuk.com, the website contact form www.trashuk.com or ryan.price@trashuk.com
• By post to: Trash UK Ltd, Unit 2a, Crab Apple Way, Vale Park, Evesham, Worcestershire WR11 1GP
• Through social media private direct messaging


Supply chain

Trash UK will ensure they do not work in any illegal or unethical practice or put undue pressure on the supply chain that causes unethical treatment of their workers. Trash UK will also ensure that our suppliers are paid on time – within 30 days of receipt of a valid invoice.
Trash UK have the same expectations within their supply chain that they expect of themselves and would expect our suppliers to sign up to Ethical Employment in Supply Chains – Code of Practice 

The code of practice will entail Trash UK’s supply chain companies being transparent about not using false self-employment & umbrella schemes, and zero hour contracts being used unfairly or as a means to:
• avoid payment of tax, national insurance or paying the relevant minimum wage
• disadvantage workers with regards to pay, employment rights, job security or career prospects
• avoid health and safety responsibilities


Workers’ rights

Trash UK and their supply chain companies agree to:
• ensure their workers are free to join a trade union or collective agreement, trade union representatives can access such workers and the workers are able to undertake any trade union related activities or raise any concerns without risk of discrimination.
• not make use of black lists/prohibited lists
• Trash UK will ensure it does not contract with a supplier that has used a blacklist/prohibited list and failed to take steps to rectify such matters


No repercussions

Trash UK will ensure that no one suffers any detrimental treatment as a result of reporting in good faith their suspicion of modern slavery or human trafficking, that is or may be, taking place within Trash UK or in any of its supply chains. Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a concern. If an employee believes detrimental treatment has taken place it should be raised through the Grievance Policy.


Action

Any employee breaching this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct. Trash UK may terminate their relationship with other individuals and organisations working on our behalf if they breach this policy.

This policy takes into account, and supports, the policies, procedures and requirements documented in our Integrated Management System, compliant with ISO 9001:2015 and ISO 14001:2015 certification.

This policy is to be disseminated to all staff at the point of employment and to be reviewed every 6 months.

Equality Policy

Trash UK Ltd is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

The organisation – in providing goods and/or services and/or facilities – is also committed against unlawful discrimination of customers or the public

The policy’s purpose is to:

  • provide equality, fairness and respect for all in our employment, whether temporary, part-time or full-time
  • not unlawfully discriminate because of the Equality Act 2010 protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex (gender) and sexual orientation
  • oppose and avoid all forms of unlawful discrimination. This includes in pay and benefits, terms and conditions of employment, dealing with grievances and discipline, dismissal, redundancy, leave for parents, requests for flexible working, and selection for employment, promotion, training or other developmental opportunities
  • The organisation commits to:
  • encourage equality and diversity in the workplace as they are good practice and make business sense
  • create a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.
  • This commitment includes training managers and all other employees about their rights and responsibilities under the equality policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation and unlawful discrimination
  • All staff should understand they, as well as their employer, can be held liable for acts of bullying, harassment, victimisation and unlawful discrimination, in the course of their employment, against fellow employees, customers, suppliers and the public
  • take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by fellow employees, customers, suppliers, visitors, the public and any others in the course of the organisation’s work activities
  • Such acts will be dealt with as misconduct under the organisation’s grievance and/or disciplinary procedures, and any appropriate action will be taken. Particularly serious complaints could amount to gross misconduct and lead to dismissal without notice
  • Further, sexual harassment may amount to both an employment rights matter and a criminal matter, such as in sexual assault allegations. In addition, harassment under the Protection from Harassment Act 1997 – which is not limited to circumstances where harassment relates to a protected characteristic – is a criminal offence
  • make opportunities for training, development and progress available to all staff, who will be helped and encouraged to develop their full potential, so their talents and resources can be fully utilised to maximise the efficiency of the organisation
  • decisions concerning staff being based on merit (apart from in any necessary and limited exemptions and exceptions allowed under the Equality Act)
  • review employment practices and procedures when necessary to ensure fairness, and also update them and the policy to take account of changes in the law
  • monitor the make-up of the workforce regarding information such as age, gender, ethnic background, sexual orientation, religion or belief, and disability in encouraging equality and diversity, and in meeting the aims and commitments set out in the equality policy
  • Monitoring will also include assessing how the equality policy, and any supporting action plan, are working in practice, reviewing them annually, and considering and taking action to address any issues

Details of the organisation’s grievance and disciplinary policies and procedures can be found at Reception. This includes with whom an employee should raise a grievance – usually their line manager.

Use of the organisation’s grievance and/or disciplinary procedures does not affect an employee’s right to make a claim to an employment tribunal within three months of the alleged discrimination.

Carbon Footprint Policy Statement

It is the stated policy of Trash UK Ltd to reduce its environmental impact wherever possible. Carbon reducing measures form an integral part of Trash UK’s overall strategy, helping to improve both operational performance and a reduction in potentially harmful emissions to land, water and air.


To help achieve our carbon footprint, Trash UK will:

  • Comply with all current energy legislation, seeking to meet or surpass legislative targets.
  • Minimise waste, promote recycling and use recycled products to help reduce
    the burden of landfill and therefore methane generation.
  • Promote environmental awareness and responsibility amongst employees, contractors and service users in which Trash UK is involved and will seek, where practicable, to continuously improve environmental performance, listening to employees and other interested parties regarding future improvement suggestions.
  • Evaluate and where possible adopt means of reducing travelling including ideas such as video conferencing and attending online events.
  • Evaluate the potential benefits of homeworking.
  • Evaluate the potential benefits of carbon offsetting such as tree & shrub planting on land owned by Trash UK.
  • Consider further investment in their premises; insulation, heating, reusing rain water, to reduce their carbon footprint.
  • Consider further investment in electric/hybrid company vehicles.
  • Expect suppliers to have credible, measurable carbon footprint policies.


Actions taken to date include:

  • Changed it’s energy supplier, now using green energy.
  • Installation of energy efficient and therefore carbon reducing equipment
    throughout Trash UK premises.
  • The refitting of Trash UK with energy efficient lighting systems.
  • The use of public transport wherever practical
  • Buying from local suppliers

Cyber Security Policy

Policy Brief & Purpose

Trash UK cyber security policy outlines our guidelines and provisions for preserving the security of our data and technology infrastructure.

The more we rely on technology to collect, store and manage information, the more vulnerable we become to severe security breaches. Human errors, hacker attacks and system malfunctions could cause great financial damage and may jeopardize our company’s reputation.

For this reason, we have implemented a number of security measures. We have also prepared instructions that may help mitigate security risks. We have outlined both provisions in this policy.

Scope

This policy applies to all our employees, contractors, volunteers and anyone who has permanent or temporary access to our systems and hardware.

Policy elements

Confidential data

Confidential data is secret and valuable. Common examples are:

  • Unpublished financial information
  • Data of customers/partners/vendors
  • Patents, formulas or new technologies
  • Customer lists (existing and prospective)

All employees are obliged to protect this data. In this policy, we will give our employees instructions on how to avoid security breaches.

Protect personal and company devices

When employees use their digital devices to access company emails or accounts, they introduce security risk to our data. We advise our employees to keep both their personal and company-issued computer, tablet and cell phone secure. They can do this if they:

  • Keep all devices password protected.
  • Choose and upgrade a complete antivirus software.
  • Ensure they do not leave their devices exposed or unattended.
  • Install security updates of browsers and systems monthly or as soon as updates are available.
  • Log into company accounts and systems through secure and private networks only.

We also advise our employees to avoid accessing internal systems and accounts from other people’s devices or lending their own devices to others.

Keep emails safe

Emails often host scams and malicious software (e.g. worms.) To avoid virus infection or data theft, we instruct employees to:

  • Avoid opening attachments and clicking on links when the content is not adequately explained (e.g. “watch this video, it’s amazing.”)
  • Be suspicious of clickbait titles (e.g. offering prizes, advice.)
  • Check email and names of people they received a message from to ensure they are legitimate.
  • Look for inconsistencies or give-aways (e.g. grammar mistakes, capital letters, excessive number of exclamation marks.)

If an employee isn’t sure that an email they received is safe, they can refer to our [IT Specialist.]

Manage passwords properly

Password leaks are dangerous since they can compromise our entire infrastructure. Not only should passwords be secure so they won’t be easily hacked, but they should also remain secret.

For this reason, we advice our employees to:

  • Choose passwords with at least eight characters (including capital and lower-case letters, numbers and symbols) and avoid information that can be easily guessed (e.g. birthdays.)
  • Remember passwords instead of writing them down. If employees need to write their passwords, they are obliged to keep the paper or digital document confidential and destroy it when their work is done.
  • Exchange credentials only when absolutely necessary. When exchanging them in-person isn’t possible, employees should prefer the phone instead of email, and only if they personally recognize the person they are talking to.
  • Change their passwords every two months.

Remembering a large number of passwords can be daunting. We will purchase the services of a password management tool which generates and stores passwords. Employees are obliged to

create a secure password for the tool itself, following the abovementioned advice.

Transfer data securely

Transferring data introduces security risk. Employees must:

  • Avoid transferring sensitive data (e.g. customer information, employee records) to other devices or accounts unless absolutely necessary. When mass transfer of such data is needed, we request employees to ask our [Security Specialists] for help.
  • Share confidential data over the company network/ system and not over public Wi-Fi or private connection.
  • Ensure that the recipients of the data are properly authorized people or organizations and have adequate security policies.
  • Report scams, privacy breaches and hacking attempts

Our [IT Specialists/ Network Engineers] need to know about scams, breaches and malware so they can better protect our infrastructure. For this reason, we advise our employees to report perceived

attacks, suspicious emails or phishing attempts as soon as possible to our specialists. Our [IT Specialists/ Network Engineers] must investigate promptly, resolve the issue and send a companywide alert when necessary.

Our Security Specialists are responsible for advising employees on how to detect scam emails. We encourage our employees to reach out to them with any questions or concerns.

Additional measures

To reduce the likelihood of security breaches, we also instruct our employees to:

  • Report stolen or damaged equipment as soon as possible to [HR/ IT Department].
  • Change all account passwords at once when a device is stolen.
  • Report a perceived threat or possible security weakness in company systems.
  • Refrain from downloading suspicious, unauthorized or illegal software on their company equipment.
  • Avoid accessing suspicious websites.

We also expect our employees to comply with our social media and internet usage policy.

Our [Security Specialists/ Network Administrators] should:

  • Install firewalls, anti malware software and access authentication systems.
  • Arrange for security training to all employees.
  • Inform employees regularly about new scam emails or viruses and ways to combat them.
  • Investigate security breaches thoroughly.
  • Follow this policies provisions as other employees do.

Our company will have all physical and digital shields to protect information.

Remote employees

Remote employees must follow this policy’s instructions too. Since they will be accessing our company’s accounts and systems from a distance, they are obliged to follow all data encryption, protection standards and settings, and ensure their private network is secure.

We encourage them to seek advice from our [Security Specialists/ IT Administrators.]

Disciplinary Action

We expect all our employees to always follow this policy and those who cause security breaches may face disciplinary action:

First-time, unintentional, small-scale security breach: We may issue a verbal warning and train the employee on security.

Intentional, repeated or large scale breaches (which cause severe financial or other damage): We will invoke more severe disciplinary action up to and including termination.

We will examine each incident on a case-by-case basis.

Additionally, employees who are observed to disregard our security instructions will face  progressive discipline, even if their behaviour hasn’t resulted in a security breach.

Take security seriously

Everyone, from our customers and partners to our employees and contractors, should feel that their data is safe. The only way to gain their trust is to proactively protect our systems and databases. We can all contribute to this by being vigilant and keeping cyber security top of mind.

© Copyright Trash UK Limited 2025